Have a question about PRODUCTS, APPOINTMENTS, BIKE BUILDS, RIDES, or BOOKING A SERVICE?
Please fill out the form and we'll get back to you as soon as possible.
Alternatively, you're always welcome to visit the Chainsmith Bike Shop during shop hours at : 482 Cleveland St, Surry Hills, NSW, 2010
SHOP HOURS :
Mon - Fri 9:00 - 5:30pm
Sat 10 - 4pm
Sun Appt only
Public Holidays : By Appt only
FAQ 1: Where is Chainsmith located? Answer: Chainsmith is based in Sydney, Australia.
FAQ 2: Do you serve clients only in Sydney? Answer: No, our clients come from all over Australia. While we're based in Sydney, our services are available Australia wide.
FAQ 3: What services does Chainsmith offer? Answer: Chainsmith offers a range of services including custom bike consultation, high-end road bike repair and servicing, and IdMatch bike fitting.
FAQ 4: What is IdMatch bike fitting? Answer: IdMatch bike fitting is a specialized service offered by Chainsmith that provides highly accurate bike fitting solutions. The aim is always to optimise your cycling comfort and performance.
FAQ 5: Are your custom bikes made to measure? Answer: Yes, Chainsmith specialises in crafting custom-made to measure road and gravel bikes. We prioritize cycling comfort and help clients achieve their performance goals.
FAQ 6: How can I join Chainsmith shop rides? Answer: You can participate in our shop rides, which are listed on our Strava Chainsmith Club Rides page. Join us for group rides and connect with fellow cyclists.
FAQ 7: How efficient is your bike servicing? Answer: Our small team ensures a quick turnaround time of same-day bike servicing. Thats an 8 hour turn around, unless we need to order parts.
We value your time and strive to get you back on the road promptly.
FAQ 8: Is the IdMatch bike fitting accurate? Answer: Absolutely, our IdMatch bike fitting service is designed for its precision and accuracy. It's the only one of its kind in Australia, ensuring an optimal fit for your cycling needs.
FAQ 9: Do you partner with bike manufacturers? Answer: Yes, we collaborate with several Italian bike manufacturers including Deda Elementi, Ursus, Wilier, and Alpitude Components. These partnerships allow us to offer top-quality components and options.
FAQ 10: Can I have my existing bike fitted at Chainsmith? Answer: Yes, clients from interstate also travel to Chainsmith to have their existing bikes fitted through our accurate IdMatch bike fitting process. This service is not limited to just our custom-made bikes. We fit all road and gravel bikes.