Get in Touch with Chainsmith Bike Shop – Your Road & Gravel Cycling Experts

At Chainsmith Bike Shop, we’re passionate about all things road and gravel cycling. Whether you have questions about custom bikes, bike fitting, Sydney Bike Hire, bike repairs and servicing, premium components, or cycling apparel, our expert team is here to help.

📍 Visit Us: Located in Surry Hills in Sydney, we provide in-store consultations to help you find the perfect road or gravel bike, bike fit, or cycling accessories.

📞 Call Us: Need advice? Speak directly with our specialists about bike fitting, frame selection, servicing, or upgrading your ride.

✉️ Email Us: Have a question about a product or service? Our team is happy to assist with inquiries about Campagnolo servicing, Italian bike brands, cycling accessories, or tailored bike builds. hello@chainsmith.com.au

Join Our Exclusive Mailing List! 📩
Be the first to hear about new bike releases, expert cycling tips, exclusive offers, and must-know road cycling updates. Email to request signing up today and stay ahead in the world of high-performance cycling.

Alternatively, you're always welcome to visit the Chainsmith Bike Shop during shop hours at : 482 Cleveland St, Surry Hills, NSW, 2010

SHOP HOURS :

Mon - Fri 9:00 - 5pm

Sat 10 - 4pm

Sun Appt only

Public Holidays : By Appt only

Christmas/New Year Close times:

Friday 20/12/24 9-3pm

We are closed from Saturday 21/12/24 - Sunday 05/01/25 - closed

FAQ 1: Where is Chainsmith located? Answer: Chainsmith is based in Sydney, Australia. This is a stones throw from Centennial Park

FAQ 2: Do you serve clients only in Sydney? Answer: No, our clients come from all over Australia. While we're based in Sydney, our services are available Australia wide.

FAQ 3: What services does Chainsmith offer? Answer: Chainsmith offers a range of services including custom bike consultation, high-end road bike repair and servicing, and IdMatch bike fitting. We also repair all branded bikes.

FAQ 4: What is IdMatch bike fitting? Answer: IdMatch bike fitting is a specialized service offered by Chainsmith that provides highly accurate bike fitting solutions. The aim is always to optimise your cycling comfort and performance.

FAQ 5: Are your custom bikes made to measure? Answer: Yes, Chainsmith specialises in crafting custom-made to measure road and gravel bikes. We prioritize cycling comfort and help clients achieve their performance goals.

FAQ 6: How can I join Chainsmith shop rides? Answer: You can participate in our shop rides, which are listed on our Strava Chainsmith Club Rides page. Join us for group rides and connect with fellow cyclists.

FAQ 7: How efficient is your bike servicing? Answer: Our small team ensures a quick turnaround time of same-day bike servicing. Thats an 8 hour turn around, unless we need to order parts.

We value your time and strive to get you back on the road promptly.

FAQ 8: Is the IdMatch bike fitting accurate? Answer: Absolutely, our IdMatch bike fitting service is designed for its precision and accuracy. It's the only one of its kind in Australia, ensuring an optimal fit for your cycling needs.

FAQ 9: Do you partner with bike manufacturers? Answer: Yes, we collaborate with several Italian bike manufacturers including Deda Elementi, Ursus, Wilier, and Alpitude Components. These partnerships allow us to offer top-quality components and options.

FAQ 10: Can I have my existing bike fitted at Chainsmith? Answer: Yes, clients from interstate also travel to Chainsmith to have their existing bikes fitted through our accurate IdMatch bike fitting process. This service is not limited to just our custom-made bikes. We fit all road and gravel bikes.