Contact Chainsmith · Surry Hills, Sydney
A good conversation begins with your riding.
A new bicycle, a better position or a mechanical problem that deserves a closer look. Tell us what you ride, what you would like to improve and what matters to you.
Speak with ChainsmithYour enquiry
Tell us what you have in mind.
You do not need to know the answer before getting in touch. Start with the experience you want, or the issue you would like us to understand.
For a bicycle recommendation, the form linked above provides a more detailed starting point. For other questions, use this enquiry form or email us directly.
hello@chainsmith.com.auVisit Chainsmith
Meet us in Surry Hills.
Meet the people who will advise you, fit you and work on your bicycle. For a dedicated bicycle consultation, contact us ahead so we can arrange time for your plans.
Chainsmith Bike Shop482 Cleveland Street
Surry Hills, NSW 2010
Australia Get directions
Opening hours
Monday–Friday: 9 am–5 pm
Saturday: 10 am–4 pm
Sunday and public holidays: by appointment
Before you enquire
A few useful details.
I live outside Sydney. Can we begin remotely?
Yes. Bicycle enquiries can begin remotely, and we work with riders throughout Australia. Fitting and workshop appointments take place in Surry Hills. Contact us before arranging travel so we can discuss the appropriate next steps.
Can you help with a bicycle purchased elsewhere?
Yes. Our road and gravel fitting and workshop services welcome bicycles purchased elsewhere. Include details of any unusual components or complex repair in your enquiry so we can assess what is needed.
Can my bicycle service be completed on the same day?
Same-day turnaround is available for suitable pre-booked services. Timing depends on the work required and parts availability. Tell us about any ride or travel deadline so we can discuss what is achievable.