Bike types and different servicing
Unless its your big department style bike shop like 99 bikes or even bikebug, the benefits of a small retail bike shop is their specialised focus. That means they put their energy and resources into very specific training, staff and experience. As a particular rider, it means you should expect excellent service for your bike from experts.
For example, Chainsmith specialise in road bikes, and not simply any road bike. We’ve worked our way through the very best bike brands this age has seen. We may love custom frame sets and building bikes from scratch, but we’ve serviced literally thousands of models that are notably raced in tours.
What is a road bike?
A common assumption we encounter is that a bike ridden on the road is a "road bike". But when it comes to understanding which service you want to book, you'll be best equipped with the knowledge that a road bike has differences to a commuter flat bar.
Road bikes, also called race bikes, can be identified by their rolled handlebars. Its the easiest way to explain the difference between it and other bikes (hybrid, commuter, bmx or mtb).
Of course a rolled handlebar can also be installed on track bikes, single speeds, gravel or CX or Touring bikes. So next we identify how many gears it has. If its a single speed or fixed, we classify it in the commuter pricing. More than one speed on your bike? Then we classify it as a road bike.
What is a Commuter / Hybrid
If you have a flatbar or straight handlebar bike with gears then we identify that as a commuter. That means it has a separate price for servicing. Why? Because the bikes are less likely to require specialised knowledge, tools or time in comparison to the road bike services. This is not always the case, but often the case.
So, as you book a bike service you'll first need to understand if you have a road bike, or a commuter.
Next you’ll want to consider what sort of service? Strip and Rebuild, Premium or General.
Strip and Rebuild is for the discerning cyclist who aims to maintain their bike to the very best standards. It also may attract a rider who frequently rides and tends to wear through components, bearings, cables, chains more than most. A strip and rebuild is appropriate for either of these clients as an annual service.
Premium Service includes both the service of the bike and a clean. This isn’t any clean. It includes a full frame cleans, a drive train clean, the bottom bracket and headset and can even include hub servicing. You’ll expect your bike to sparkle and it’ll be noticeably smoother to ride. A premium service suits a rider particular about maintenance of their bikes or a rider who races and depends on mechanical perfection. Premium also suits riders who spend hours a week on the bike and require a deeper clean which can’t be completed at home. We’d recommend this be an annual service.
The General Service is a budget option, or option for bikes that require attention in addition to a premium or stripped rebuild. The service will include all the basics and fine tuning but leaves out the deep cleaning. You will still expect the bike to run smooth, but not the equipment is limited to more external aspects rather than getting below the surface where it can really count. This is definitely an annual recommendation for riders who use their bikes regularly or who’ve stored their bikes and are wanting to ride after a prolonged period of months or years.
We consider servicing a very important part of bike ownership. Not only will it maintain the longevity of your frame and components, it’ll make cycling easier (that means faster and smoother), as well as increase your safety and confidence on the bike. If you feel differences in your gears, brakes or in the steering these are signs that a service is due. You are always welcome to stop by and ask us to assess and quote the bike service as a complementary service.
To book a bike service we've made it convenient with online booking.